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ST STATICS

Release Intelligence for mobile apps

Your users already told you
what broke

ST STATICS connects app store reviews, crash data and metrics into concrete issues — so you know what broke after a release, who’s affected, and what to do about it.

Your first report covers a release you already shipped · No credit card required · 7 days of Pro on every signup

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ST STATICS — Overview

Reviews this week

1,284

+12%

Average rating

4.6

+0.2

Awaiting reply

37

−8

  • ★★★★★Google Play

    Crashes on launch after the 4.2 update.

  • ★★★★★App Store

    Offline mode is exactly what I needed.

  • ★★★★Google Play

    Fast and clean — push arrives late though.

Collects from · delivers to

  • Google Play
  • App Store
  • Huawei AppGallerySoon
  • RuStoreSoon
  • Microsoft StoreSoon
  • Galaxy StoreSoon
  • Slack
  • Jira
  • Notion
  • Linear
  • Discord
  • Telegram
  • GitHub
  • GitLab
  • ClickUp
  • Microsoft Teams
  • Webhooks

Why mobile app teams choose ST STATICS

  • Built for app teams

    Designed around how developers, support and product actually triage reviews.

  • Secure cloud infrastructure

    TLS 1.3 in transit, AES-256 at rest, encrypted store credentials, full audit log.

  • Team collaboration

    Roles, permissions, review assignment and internal notes in one workspace.

  • AI-powered workflows

    Recurring-issue detection, sentiment classification and AI-drafted replies (beta).

  • Fast onboarding

    Connect a store, sync your reviews, and work your first inbox the same day.

How it works

We connect their reviews to your crashes

Sentry has never read a Google Play review. AppFollow has never seen a stack trace. ST STATICS is the layer where the complaint, the exception and the metric become one issue — with the evidence for it attached.

Reviews × Crashes × Metrics × Release = Issue

  1. 1
    Your release

    You shipped v2.4.0

    Nothing to do. We watch the version cohort from the moment it starts reaching devices.

  2. 2
    Google Play

    183 reviews mention login

    Not 183 things to work through — one pattern. It was absent on v2.3.9, and it starts two hours after the rollout.

  3. 3
    Sentry

    Authentication errors up 420%

    Same version, same hours, same platform. A new error group that has no occurrences on the previous release.

  4. 4
    ST STATICS

    One issue: Login failure · Critical

    Both sides joined into a single issue, with every review and every stack trace attached as evidence — and a confidence score, because two independent sources agree.

  5. 5
    Jira

    “Android 15 login failures after v2.4.0”

    One click. The ticket carries the impact, the affected platforms, the timeline, the quotes and the traces — an engineer can act on it without ever opening our app.

The numbers above are an illustration, not a screenshot of anyone’s data. On your own workspace, ST STATICS shows a confidence score only when two independent sources agree — with reviews alone it says so plainly and tells you what would confirm it, because a confident-looking diagnosis built on one source is worse than no diagnosis at all.

Release Intelligence

Find out what your release broke, in hours

Every version ships with a hypothesis. ST STATICS compares each release against the one before it across every connected source, groups what changed into concrete issues, and tells you which of them is worth stopping a rollout for — not after a week of one-star reviews.

  • A Health Score per release, which always states what it was computed from
  • Before/after on rating, sentiment, crash-free users and adoption
  • Complaint patterns that appeared only in the new build — grouped, not listed
  • Crash groups that have no occurrences on the previous version
  • A confidence score once two independent sources agree, and never before
Release Intelligence — version over version
Release Intelligence comparing four versions: v4.2.1 flagged Critical after its rating drops 1.43 stars and negative sentiment reaches 49%, then v4.2.2 recovering by 1.32 stars.
Analytics

Mobile app analytics that explain the reviews

Analytics in ST STATICS complement the Review Hub rather than replace it. Every chart is a way into the reviews behind it — click a rating dip or a country and you land in the inbox that explains it.

  • Rating trends and rating distribution over any date range
  • Downloads and review volume alongside each other
  • Sentiment charts tracked week over week
  • Breakdowns by country, language and app version
  • Response-time tracking so support SLAs stay honest
Analytics — last 30 days
The analytics view: total reviews, average rating, negative mentions and median response time, above a chart trending review volume against average rating.
Unified Review Hub

Every review from every store, in one workspace

Stop opening Google Play Console, App Store Connect and a browser tab per marketplace. ST STATICS pulls every review from every connected app store into a single, searchable inbox that stays in sync automatically.

  • Unified inbox across all connected app stores
  • Filter by app, store, rating, language, country, version and status
  • Fast full-text search across your entire review history
  • Multi-store and multi-app support in one workspace
  • Real-time synchronization — new reviews arrive without a refresh
Review Hub — All apps · All stores
The ST STATICS Review Hub: reviews from Google Play and the App Store in one inbox, with rating distribution, sentiment split and the issues driving negative reviews.
AI Review Assistant · Beta

Let AI read every review so your team doesn't have to

Thousands of reviews hide a handful of real problems. The AI review assistant clusters them, tells you which issue is costing you the most stars, and drafts a professional reply in your tone.

  • Detect recurring issues like crashes, login failures and payment bugs
  • Summarize what changed in customer feedback this week
  • Classify sentiment as positive, neutral or negative
  • Generate professional, on-brand replies in the reviewer's language
  • Highlight urgent problems and suggest what to prioritize first

Beta: AI features are rolling out — you stay in control, and nothing is ever published without your approval.

AI Review Assistant · Beta

Recurring issues detected

  • Crash on Android 14148 reviews
  • Google login fails96 reviews
  • Late push notifications54 reviews
  • Battery drain23 reviews

Sentiment

58% positive21% neutral21% negative

Summary

Negative sentiment is concentrated in one Android 14 crash introduced in 4.2.1. Prioritize a hotfix — it accounts for most 1★ reviews this week.

Reply Faster

Reply to app reviews without opening a developer console

Answer a Google Play or App Store review directly from ST STATICS. Replies are posted back to the store through the official APIs, so your response appears exactly where the customer left the review.

  • Reply from one interface instead of one console per store
  • AI-generated reply suggestions you can edit before sending (beta)
  • Saved reply templates for your most common answers
  • Internal notes that stay private to your team
  • Assign a review to the teammate who should own it
Reply — Google Play
★★★★★Google Playv4.2.1 · DE

App crashes right after the update on Android 14.

AI suggestionBetaTone: apologetic

Sorry about the crash — we've reproduced it on Android 14 and a fix is shipping in 4.2.2. Thanks for flagging it.

Send replyRegenerateUse template
Assigned to Support · Internal note added
Team Workspace

Customer feedback management your whole team can share

Reviews are rarely one person's job. Invite developers, support and product into a shared workspace where every review has a clear owner and a visible history.

  • Invite teammates into a shared workspace
  • Roles and granular permissions — Owner, Admin, Developer, Support, Marketing, Viewer
  • Assign reviews so nothing sits unanswered
  • Internal comments for context that never reaches the store
  • Track response history and median response time per teammate
Workspace — Team
  • AM

    Anna M.

    Owner

    3 assigned
  • DK

    Dmitry K.

    Support

    12 assigned
  • JS

    Julia S.

    Developer

    5 assigned
  • RT

    Rob T.

    Viewer

    0 assigned

Roles & permissions — Owner, Admin, Developer, Support, Marketing and Viewer, each with per-permission control over replies, exports and settings.

Why a layer on top

Your tools each hold half the answer

Keep your crash reporter — we read it rather than replace it. What no tool on your stack does today is put the complaint and the stack trace side by side and tell you they are the same problem.

Comparing a stack of separate crash and review tools against ST STATICS
Tools on their ownWith ST STATICS
After you shipCrash dashboard in one tab, store reviews in another, and a person deciding whether the two are about the same thing.Both read automatically and joined on version, time, platform and wording — one issue, both sides attached.
What brokeA list of exceptions and a list of complaints. Neither one names the product problem.183 reviews about login and an authentication error spike become one issue: Login failure.
How sure you can beSomeone's judgement, argued about in a thread, with no record of what the evidence actually was.Facts and hypotheses kept apart, and a confidence score only when two independent sources agree.
Deciding what to doRank by whatever is loudest today, because nothing tells you how many people are affected.Severity from reach, stability, growth and rating damage — scored on the sources you actually connected.
Getting it fixedCopy the gist into Jira and lose the evidence on the way.One click writes the ticket: impact, platforms, timeline, quotes and stack traces.
Value on day oneSet it up, then wait for your next release before anything is worth looking at.A full report on a release you already shipped, minutes after connecting.
Pricing

Priced per app, not per review

Every signup opens with seven days of Pro, no card asked for. After that the workspace stays on Free until you pick a plan.

We never hide a problem behind a paywall. On every plan, including Free, you see that a release is unhealthy and how many issues we found. What a paid plan buys is the evidence behind each one, the history to compare against, and the ability to turn an issue into a Jira ticket.

Free

$0/ month
 

See what your last release actually did. One app, the current release, no card.

Get started
INCLUDES
  • 1 app · 1 seat
  • Retrospective report on your last release
  • Issue detection — you always see what we found
  • Health score for the current release
  • 30 days of history
  • No integrations
MOST POPULAR

Pro

$29/ month
or $290/yr — save ~17%

Full release intelligence, plus the one integration that changes what the product can say: Sentry.

Get started
INCLUDES
  • Up to 3 apps · 3 seats
  • Every release, every issue, full evidence
  • Sentry — reviews correlated with real crashes
  • Confidence scores (two sources, never one)
  • Slack & email alerts with your own thresholds
  • Owner API sync (Play Console + App Store Connect)
  • 6 months of history
  • Email support

Team

$89/ month
or $890/yr — save ~17%

For teams that act on what they find — Jira and Linear tickets straight off an issue, and every integration.

Get started
INCLUDES
  • Everything in Pro
  • Up to 15 apps · 15 seats
  • Create Jira & Linear issues from an issue page
  • All integrations (Discord, Teams, GitHub, webhooks)
  • Team roles (RBAC) & shared dashboard links
  • Scheduled exports · REST API access
  • 12 months of history
  • Priority support

Business

$149/ month
or $1,490/yr — save ~17%

For companies running a portfolio — governance, single sign-on, unlimited retention and the full API.

Get started
INCLUDES
  • Everything in Team
  • Up to 50 apps · unlimited seats
  • Unlimited history & retention
  • Advanced RBAC
  • Single sign-on (OpenID Connect)
  • Audit log
  • Full API access (read & write)
  • Dedicated support

Enterprise

SLA, dedicated support, self-hosting and custom identity (including SAML) — for larger organisations with requirements of their own.

Contact us
Security & compliance

Enterprise-grade by default

Your review data is sensitive. ST STATICS is built with security and privacy as a foundation, not an afterthought.

Encryption everywhere

All data encrypted in transit (TLS 1.3) and at rest (AES-256).

SSO & SAML

Google & SAML single sign-on with enforced 2FA on higher tiers.

Granular roles

Owner, Admin, Developer, Support, Marketing and Viewer, with per-permission control.

Audit log

Every sensitive action is recorded with actor, target and timestamp.

GDPR ready

Data residency options, DPA on request, and one-click data deletion.

Scoped API keys

Rotate and revoke keys any time; least-privilege access by default.

GDPR readyTLS 1.3AES-2562FASSO / SAML
Roadmap

Where we're headed

We ship continuously. Here's what's live, in flight, and next.

Shipped6

  • Release Intelligence
  • Advanced operator search
  • Notifications Center
  • Integrations & webhooks
  • Custom dashboards
  • Team roles & permissions

In progress4

  • Huawei & Microsoft Store sync
  • AI reply autopilot
  • Scheduled PDF reports
  • Mobile app (beta)

Planned4

  • Steam & Chrome Web Store
  • Anomaly forecasting
  • Localization insights
  • Public status pages
FAQ

App review management, answered

The questions mobile app teams ask us most before they connect their first store.

How do I manage Google Play reviews?

Connect your Google Play Console to ST STATICS and every review for your app is pulled into a unified inbox automatically. From there you can filter Google Play reviews by rating, app version, country, language and status, search the full history, assign a review to a teammate, and reply — all without opening the Play Console. New reviews keep syncing in the background, so the inbox reflects the store without anyone refreshing it.

Can I reply to reviews without opening Google Play Console?

Yes. Replying is the core of ST STATICS. You write the reply in the review hub and it is posted back to the store through the official API, so your response appears publicly under the review exactly as it would if you had typed it in the console. The AI review assistant can draft the reply for you (currently in beta), you can insert a saved template, and you can leave an internal note that only your team sees.

Can I manage App Store reviews too?

Yes. ST STATICS connects to App Store Connect alongside Google Play, so App Store reviews land in the same inbox as your Android reviews. You can filter, search, assign and reply to iOS and Android reviews side by side instead of switching between two developer consoles — which is the whole point of a single app review platform.

Does ST STATICS support multiple app stores?

Google Play and the App Store are fully supported today, and both can be connected at the same time across as many apps as your plan allows. Huawei AppGallery, RuStore, Microsoft Store and Galaxy Store are on the roadmap. Multi-store support is the architecture the product is built on: reviews from every connected marketplace normalize into one schema, so filters, search, analytics and AI work identically no matter which store a review came from.

Can my team collaborate on reviews?

Yes. ST STATICS is a shared team workspace, not a single-seat tool. Invite developers, support agents, product managers and marketers, then control exactly what each can do with roles and granular permissions — Owner, Admin, Developer, Support, Marketing and Viewer. Assign a review to the person who should own it, discuss it in internal comments that never reach the store, and track response history and median response time per teammate.

How does the AI Review Assistant work?

The AI review assistant reads every incoming review and does four things. It classifies sentiment as positive, neutral or negative. It clusters reviews into recurring issues, so a hundred separate complaints about a crash become one ranked problem. It highlights urgent issues and suggests what to prioritize based on how much each is costing your rating. And it generates professional replies in the reviewer's own language, which you can edit before sending — the AI drafts, you stay in control of what gets published. AI reply drafting and summaries are currently in beta; issue detection and sentiment run on every review today.

How long does onboarding take?

Most teams are working their first inbox the same day. Onboarding is three steps: create a workspace, connect a store, and let the first sync run. Connecting Google Play uses a service account and App Store Connect uses an API key — no engineering work, no SDK to integrate, and nothing to ship inside your app. Historical reviews are imported on the first sync, so the hub is useful immediately rather than only going forward.

Is there a free trial?

Yes. Every new workspace opens on Pro for seven days, and we ask for no card to start it. Pro covers three apps, automatic sync from Google Play and App Store Connect, replies straight from the hub, AI reply drafts, release intelligence, integrations and exports. When the seven days are up the workspace moves to the Free plan on its own, which keeps one app and 30 days of review history. Nothing is deleted and nothing is charged: your reviews, replies, tags and notes stay in place, and subscribing later switches the same workspace back on.

Is my data secure?

Yes. All data is encrypted in transit with TLS 1.3 and at rest with AES-256, and the store credentials you connect are encrypted before they are written to the database. Access is governed by granular roles and permissions, every sensitive action is written to an audit log with actor, target and timestamp, and API keys are scoped and can be rotated or revoked at any time. You can export your data or delete your workspace whenever you want.

Still have a question?

Talk to us

You shipped. We watch what happens next.

Connect your app and the first report covers a release you have already shipped — your versions, your users, your problems, in minutes rather than after your next release.

Built for teams shipping on Google Play and the App Store

7 days of Pro on every signup · No credit card required · Free plan after

Contact

Talk to us

Questions about a plan, a custom source, or an enterprise rollout? Send a note and we'll get back within one business day.

Mon–Fri · replies within 24h