ST STATICS connects app store reviews, crash data and metrics into concrete issues — so you know what broke after a release, who’s affected, and what to do about it.
Your first report covers a release you already shipped · No credit card required · 7 days of Pro on every signup
Google PlayApp StoreSentry
Next: Firebase Crashlytics · Amplitude · PostHog
ST STATICS — Overview
Reviews this week
1,284
+12%
Average rating
4.6
+0.2
Awaiting reply
37
−8
★★★★★Google Play
Crashes on launch after the 4.2 update.
v4.2.1 · DE · 2m ago
★★★★★App Store
Offline mode is exactly what I needed.
v4.2.1 · US · 14m ago
★★★★★Google Play
Fast and clean — push arrives late though.
v4.2.0 · BR · 31m ago
Collects from · delivers to
Google Play
App Store
Huawei AppGallerySoon
RuStoreSoon
Microsoft StoreSoon
Galaxy StoreSoon
Google Play
App Store
Huawei AppGallerySoon
RuStoreSoon
Microsoft StoreSoon
Galaxy StoreSoon
Slack
Jira
Notion
Linear
Discord
Telegram
GitHub
GitLab
ClickUp
Microsoft Teams
Webhooks
Slack
Jira
Notion
Linear
Discord
Telegram
GitHub
GitLab
ClickUp
Microsoft Teams
Webhooks
Why mobile app teams choose ST STATICS
Built for app teams
Designed around how developers, support and product actually triage reviews.
Secure cloud infrastructure
TLS 1.3 in transit, AES-256 at rest, encrypted store credentials, full audit log.
Team collaboration
Roles, permissions, review assignment and internal notes in one workspace.
AI-powered workflows
Recurring-issue detection, sentiment classification and AI-drafted replies (beta).
Fast onboarding
Connect a store, sync your reviews, and work your first inbox the same day.
● How it works
We connect their reviews to your crashes
Sentry has never read a Google Play review. AppFollow has never seen a stack trace. ST STATICS is the layer where the complaint, the exception and the metric become one issue — with the evidence for it attached.
Reviews × Crashes × Metrics × Release = Issue
1
Your release
You shipped v2.4.0
Nothing to do. We watch the version cohort from the moment it starts reaching devices.
2
Google Play
183 reviews mention login
Not 183 things to work through — one pattern. It was absent on v2.3.9, and it starts two hours after the rollout.
3
Sentry
Authentication errors up 420%
Same version, same hours, same platform. A new error group that has no occurrences on the previous release.
4
ST STATICS
One issue: Login failure · Critical
Both sides joined into a single issue, with every review and every stack trace attached as evidence — and a confidence score, because two independent sources agree.
5
Jira
“Android 15 login failures after v2.4.0”
One click. The ticket carries the impact, the affected platforms, the timeline, the quotes and the traces — an engineer can act on it without ever opening our app.
The numbers above are an illustration, not a screenshot of anyone’s data. On your own workspace, ST STATICS shows a confidence score only when two independent sources agree — with reviews alone it says so plainly and tells you what would confirm it, because a confident-looking diagnosis built on one source is worse than no diagnosis at all.
●Release Intelligence
Find out what your release broke, in hours
Every version ships with a hypothesis. ST STATICS compares each release against the one before it across every connected source, groups what changed into concrete issues, and tells you which of them is worth stopping a rollout for — not after a week of one-star reviews.
A Health Score per release, which always states what it was computed from
Before/after on rating, sentiment, crash-free users and adoption
Complaint patterns that appeared only in the new build — grouped, not listed
Crash groups that have no occurrences on the previous version
A confidence score once two independent sources agree, and never before
Release Intelligence — version over version
●Analytics
Mobile app analytics that explain the reviews
Analytics in ST STATICS complement the Review Hub rather than replace it. Every chart is a way into the reviews behind it — click a rating dip or a country and you land in the inbox that explains it.
Rating trends and rating distribution over any date range
Downloads and review volume alongside each other
Sentiment charts tracked week over week
Breakdowns by country, language and app version
Response-time tracking so support SLAs stay honest
Analytics — last 30 days
●Unified Review Hub
Every review from every store, in one workspace
Stop opening Google Play Console, App Store Connect and a browser tab per marketplace. ST STATICS pulls every review from every connected app store into a single, searchable inbox that stays in sync automatically.
Unified inbox across all connected app stores
Filter by app, store, rating, language, country, version and status
Fast full-text search across your entire review history
Multi-store and multi-app support in one workspace
Real-time synchronization — new reviews arrive without a refresh
Review Hub — All apps · All stores
●AI Review Assistant · Beta
Let AI read every review so your team doesn't have to
Thousands of reviews hide a handful of real problems. The AI review assistant clusters them, tells you which issue is costing you the most stars, and drafts a professional reply in your tone.
Detect recurring issues like crashes, login failures and payment bugs
Summarize what changed in customer feedback this week
Classify sentiment as positive, neutral or negative
Generate professional, on-brand replies in the reviewer's language
Highlight urgent problems and suggest what to prioritize first
Beta: AI features are rolling out — you stay in control, and nothing is ever published without your approval.
AI Review Assistant · Beta
Recurring issues detected
Crash on Android 14148 reviews
Google login fails96 reviews
Late push notifications54 reviews
Battery drain23 reviews
Sentiment
58% positive21% neutral21% negative
Summary
Negative sentiment is concentrated in one Android 14 crash introduced in 4.2.1. Prioritize a hotfix — it accounts for most 1★ reviews this week.
●Reply Faster
Reply to app reviews without opening a developer console
Answer a Google Play or App Store review directly from ST STATICS. Replies are posted back to the store through the official APIs, so your response appears exactly where the customer left the review.
Reply from one interface instead of one console per store
AI-generated reply suggestions you can edit before sending (beta)
Saved reply templates for your most common answers
Internal notes that stay private to your team
Assign a review to the teammate who should own it
Reply — Google Play
★★★★★Google Playv4.2.1 · DE
App crashes right after the update on Android 14.
AI suggestionBetaTone: apologetic
Sorry about the crash — we've reproduced it on Android 14 and a fix is shipping in 4.2.2. Thanks for flagging it.
Send replyRegenerateUse template
Assigned to Support · Internal note added
●Team Workspace
Customer feedback management your whole team can share
Reviews are rarely one person's job. Invite developers, support and product into a shared workspace where every review has a clear owner and a visible history.
Internal comments for context that never reaches the store
Track response history and median response time per teammate
Workspace — Team
AM
Anna M.
Owner
3 assigned
DK
Dmitry K.
Support
12 assigned
JS
Julia S.
Developer
5 assigned
RT
Rob T.
Viewer
0 assigned
Roles & permissions — Owner, Admin, Developer, Support, Marketing and Viewer, each with per-permission control over replies, exports and settings.
●Why a layer on top
Your tools each hold half the answer
Keep your crash reporter — we read it rather than replace it. What no tool on your stack does today is put the complaint and the stack trace side by side and tell you they are the same problem.
Comparing a stack of separate crash and review tools against ST STATICS
Workflow
Tools on their own
With ST STATICS
After you ship
After you shipCrash dashboard in one tab, store reviews in another, and a person deciding whether the two are about the same thing.
Both read automatically and joined on version, time, platform and wording — one issue, both sides attached.
What broke
What brokeA list of exceptions and a list of complaints. Neither one names the product problem.
183 reviews about login and an authentication error spike become one issue: Login failure.
How sure you can be
How sure you can beSomeone's judgement, argued about in a thread, with no record of what the evidence actually was.
Facts and hypotheses kept apart, and a confidence score only when two independent sources agree.
Deciding what to do
Deciding what to doRank by whatever is loudest today, because nothing tells you how many people are affected.
Severity from reach, stability, growth and rating damage — scored on the sources you actually connected.
Getting it fixed
Getting it fixedCopy the gist into Jira and lose the evidence on the way.
One click writes the ticket: impact, platforms, timeline, quotes and stack traces.
Value on day one
Value on day oneSet it up, then wait for your next release before anything is worth looking at.
A full report on a release you already shipped, minutes after connecting.
● Pricing
Priced per app, not per review
Every signup opens with seven days of Pro, no card asked for. After that the workspace stays on Free until you pick a plan.
We never hide a problem behind a paywall. On every plan, including Free, you see that a release is unhealthy and how many issues we found. What a paid plan buys is the evidence behind each one, the history to compare against, and the ability to turn an issue into a Jira ticket.
Free
$0/ month
See what your last release actually did. One app, the current release, no card.
Your review data is sensitive. ST STATICS is built with security and privacy as a foundation, not an afterthought.
Encryption everywhere
All data encrypted in transit (TLS 1.3) and at rest (AES-256).
SSO & SAML
Google & SAML single sign-on with enforced 2FA on higher tiers.
Granular roles
Owner, Admin, Developer, Support, Marketing and Viewer, with per-permission control.
Audit log
Every sensitive action is recorded with actor, target and timestamp.
GDPR ready
Data residency options, DPA on request, and one-click data deletion.
Scoped API keys
Rotate and revoke keys any time; least-privilege access by default.
GDPR readyTLS 1.3AES-2562FASSO / SAML
● Roadmap
Where we're headed
We ship continuously. Here's what's live, in flight, and next.
Shipped6
Release Intelligence
Advanced operator search
Notifications Center
Integrations & webhooks
Custom dashboards
Team roles & permissions
In progress4
Huawei & Microsoft Store sync
AI reply autopilot
Scheduled PDF reports
Mobile app (beta)
Planned4
Steam & Chrome Web Store
Anomaly forecasting
Localization insights
Public status pages
●FAQ
App review management, answered
The questions mobile app teams ask us most before they connect their first store.
How do I manage Google Play reviews?
Connect your Google Play Console to ST STATICS and every review for your app is pulled into a unified inbox automatically. From there you can filter Google Play reviews by rating, app version, country, language and status, search the full history, assign a review to a teammate, and reply — all without opening the Play Console. New reviews keep syncing in the background, so the inbox reflects the store without anyone refreshing it.
Can I reply to reviews without opening Google Play Console?
Yes. Replying is the core of ST STATICS. You write the reply in the review hub and it is posted back to the store through the official API, so your response appears publicly under the review exactly as it would if you had typed it in the console. The AI review assistant can draft the reply for you (currently in beta), you can insert a saved template, and you can leave an internal note that only your team sees.
Can I manage App Store reviews too?
Yes. ST STATICS connects to App Store Connect alongside Google Play, so App Store reviews land in the same inbox as your Android reviews. You can filter, search, assign and reply to iOS and Android reviews side by side instead of switching between two developer consoles — which is the whole point of a single app review platform.
Does ST STATICS support multiple app stores?
Google Play and the App Store are fully supported today, and both can be connected at the same time across as many apps as your plan allows. Huawei AppGallery, RuStore, Microsoft Store and Galaxy Store are on the roadmap. Multi-store support is the architecture the product is built on: reviews from every connected marketplace normalize into one schema, so filters, search, analytics and AI work identically no matter which store a review came from.
Can my team collaborate on reviews?
Yes. ST STATICS is a shared team workspace, not a single-seat tool. Invite developers, support agents, product managers and marketers, then control exactly what each can do with roles and granular permissions — Owner, Admin, Developer, Support, Marketing and Viewer. Assign a review to the person who should own it, discuss it in internal comments that never reach the store, and track response history and median response time per teammate.
How does the AI Review Assistant work?
The AI review assistant reads every incoming review and does four things. It classifies sentiment as positive, neutral or negative. It clusters reviews into recurring issues, so a hundred separate complaints about a crash become one ranked problem. It highlights urgent issues and suggests what to prioritize based on how much each is costing your rating. And it generates professional replies in the reviewer's own language, which you can edit before sending — the AI drafts, you stay in control of what gets published. AI reply drafting and summaries are currently in beta; issue detection and sentiment run on every review today.
How long does onboarding take?
Most teams are working their first inbox the same day. Onboarding is three steps: create a workspace, connect a store, and let the first sync run. Connecting Google Play uses a service account and App Store Connect uses an API key — no engineering work, no SDK to integrate, and nothing to ship inside your app. Historical reviews are imported on the first sync, so the hub is useful immediately rather than only going forward.
Is there a free trial?
Yes. Every new workspace opens on Pro for seven days, and we ask for no card to start it. Pro covers three apps, automatic sync from Google Play and App Store Connect, replies straight from the hub, AI reply drafts, release intelligence, integrations and exports. When the seven days are up the workspace moves to the Free plan on its own, which keeps one app and 30 days of review history. Nothing is deleted and nothing is charged: your reviews, replies, tags and notes stay in place, and subscribing later switches the same workspace back on.
Is my data secure?
Yes. All data is encrypted in transit with TLS 1.3 and at rest with AES-256, and the store credentials you connect are encrypted before they are written to the database. Access is governed by granular roles and permissions, every sensitive action is written to an audit log with actor, target and timestamp, and API keys are scoped and can be rotated or revoked at any time. You can export your data or delete your workspace whenever you want.
Connect your app and the first report covers a release you have already shipped — your versions, your users, your problems, in minutes rather than after your next release.